Delete your Dwarjo account
You can ask us to delete your Dwarjo account and the personal data linked to it at any time.
How to request deletion
Email hello@dwarjo.com from the email address on your profile, or send the request from the
mobile number you sign in with, with the subject "Delete my account". We confirm the request
with a one-time code to that number, then delete the account within 7 days.
What is deleted
Your name, phone number, email address, sign-in sessions, notification history, visitor passes
you created, comments you posted, and the link between you and any flat or society.
What is kept, and why
Records that belong to your society rather than to you stay with the society: gate entry and exit
logs, approved visitor decisions, maintenance bills and confirmed payments, and requests you
raised, with your name replaced by "Former resident". Societies need these for their accounts
and security records, and the law requires financial records to be kept.
Questions: hello@dwarjo.com